Domicilary Care Specialists
Rural Care provides care for people who are older, or with physical disabilities, with hearing and or eye sight difficulties. Terminal illness and Cognitive problems such as injuries to the brain.
Services we can provide is assisstance with personal care and personal hygiene including: showering, washing, bathing, dressing / grooming, oral care, toileting, changing of stoma bags, catheter care / hygiene, changing of continence pads, attatching / removing conveens, shaving, assisstance with getting in / out of bed, checking skin integrity ie pressure areas, emptying commodes.
Rural Care have staff who are trained to administer and / or prompt medication. We can assist with shopping, help you to prepare meals and drinks. We can also assisst with laundry. Such as putting laundry washing going / hanging on the line / airer stripping and making beds
Our Objectives
- Promote the clients dignity, respect and independence at all times.
- To undertake robust care planning with appropriate risk assessments tailor-made to meet the client’s needs. This care planning process will be reviewed regularly as well as when individual needs change.
- Encourage the client to be a part of their service delivery by supporting them to make informed choices about their own care needs.
- To work collaboratively with other services and professionals that may be involved in the provision of the clients personal, nursing, social or medical needs to provide a seamless, supportive environment for our clients to remain in their own home.
- To evaluate our service care provision by listening and receiving written/verbal feedback from our clients and their representatives to help us learn, develop and improve the quality of services we provide.
- To ensure staff employed by us are competent, well trained and supported by managers in undertaking their roles in a safe and professional manner. This will include regular 1:1’s with staff and supervised practise.
- To ensure we have and continue to develop robust policies and procedures that supports our service users and staff, in line with essential legislation requirements.
- To provide a professional, consistent and reliable service to our clients and their families where appropriate.
- To promote equality and diversity by ensuring client’s beliefs, religion, culture, marital status, sexual orientation, age, disability, gender and race are respected and valued.
- To maintain confidentiality.
- Initial communication via email or telephone. Send information to the enquirer including the handbook and price list.
- Visit the family and service user to explain the service we provide and to answer any question. Part of the assessment for risk and care plans will be conducted and talked through with the service user and Family. Consent will be obtained at this point so that the process can start.
- A Senior member of staff will visit when the dates are agreed and start the Care. Further discussions will be had with the service users and family to make sure that the care is appropriate.
- Care plans and risk assessments will be completed and then discussed with the family and service user to make sure that we are providing the care that they want and need.
- There will be continual checks with the family and service users to ensure that the care is to their needs. This is completed using forms via the software. Similar checks are done every 30 days by senior staff. Administration staff will also contact the service user and family every 2 weeks to have a chat and to check that the care is going well.
- We also offer the Family and Friends service which allows the service user or a family member to check the care plans, risk assessments and all documentation. We require consent for the process from the service user or if they are deemed not to have capacity then the Power of Attorney (POA) may come into effect. Proof of POA will be required.
Personal Care
Bathing, Washing, Dressing and General Hygiene
Everyday Tasks
Making a cup of tea, Laundry, Shopping
